Clear information for your next step
A clearer way from question to plan.
Know what happens next, who is responsible and what needs to be confirmed before building work.
1. Tell us about your home
Provide your contact details, property address, the proposed modifications, timeframe and funding pathway if known. Focus on what is difficult and what you would like to achieve. Do not include medical records in the initial form.
2. Clarify the scope and the people involved
The next conversation establishes the type of project, whether professional recommendations already exist and which assessment is appropriate. An enquiry does not book an appointment, confirm availability or establish a free assessment.
3. Assess the person and the building appropriately
A building assessment looks at structure, dimensions, floor levels, drainage and services. An OT assessment considers functional needs. Some work also needs design, engineering, certification or other input. Confirm the provider and any assessment costs before proceeding.
4. Review the proposal and contracting details
Confirm the legal contracting entity, applicable licence and insurance, written scope, inclusions, exclusions and required approvals. Ask how changes are agreed and how the household will manage while work happens.
5. Confirm funding and permission where relevant
For a funded project, the relevant decision maker must confirm approval and payment arrangements. For shared or rented property, establish the necessary permissions. A building quote alone is not authority to begin.
6. Agree the work and handover
Before construction, agree the sequence, communication process and responsibilities. At completion, obtain the relevant instructions and documentation. Where a professional assessor or funder is involved, establish what further review is required.
Your next chapter starts here
Tell us what would make home easier.
A bathroom, the front steps or a bigger plan. Start with what is difficult and we can discuss the next step.
This is a project enquiry, not an OT assessment or a funding application. Please do not include medical records or sensitive personal details.